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Frequently Asked Questions

We are located in Los Angeles, California.

Yes! We are a small fashion company started by three sisters that has evolved to to a fun and easy collection of dresses, tops, rompers & jumpsuits inspired by the California lifestyle and modern trends.

We are now filling a need for comfortable, quality face masks. We’ve designed a mask that is light but still protects you and your family. 

We offer a variety of payment options including:

  • Amazon Pay
  • Apple Pay
  • Google Pay
  • Paypal
  • Venmo
  • All major credit cards

The vast majority of our masks are handmade in Los Angeles, California and a few styles are made overseas. However, all of our masks are shipped from the United States.


The Bailey Blue Mask

This mask has two layers of our soft lightweight fabric, designed to fit the face and protect against the spread of germs. This mask does not have a pocket for a carbon filter.


The Filtered Bailey Blue Mask

This mask has 3 layers of our soft lightweight fabric. The back of the mask features a pocket that is designed to hold a carbon filter, bringing the total number of layers to a total of 6 layers of protection.

The masks are made out of a mix of Rayon and Spandex.

The Bailey Blue Mask Kids 3 & Under

We recommend that children that are 3 years old and under wear the Kids (3 & Under) mask). 


The Bailey Blue Mask Kids 4-6

We recommend that children between the ages of 4-6 years old wear a kids (4-6) mask. If your 6 or 7 year old is taller than average, please order an adult mask as it will shrink after drying.


Adult Mask

We recommend that anyone over the age of 7 years old wear an adult size mask.


Please note: These age ranges are estimates, please make sure to review the mask measurements on the product details page before ordering.




Kids Mask Dimensions

The kids masks are 6.5” wide by 4.5” high. The piece that wraps around the ear is 3.5” long.


Adult Mask Dimensions

The adult masks are approximately 7.5” wide by 5” high. The piece that wraps around the ear is 5” long.

 

The Bailey Blue Mask

This mask has two layers of our soft lightweight fabric, designed to fit the face and protect against the spread of germs. This mask does not have a pocket for a carbon filter.


The Filtered Bailey Blue Mask

This mask has 3 layers of our soft lightweight fabric. The back of the mask features a pocket that is designed to hold a carbon filter, bringing the total number of layers to a total of 6 layers of protection.

The best way to keep your mask clean and looking new is to hand wash separately with cold water and lay flat to air dry. Masks can also be added to the washing machine and dried on a low heat setting, however just like any garment, the color may fade faster.

No, we recommend removing the filter before washing because once the filter has been dampened the capacity of the filter is reduced.


If you wash your carbon filter, we recommend changing to a new one as soon as possible.

Because our masks are reusable and designed to withstand over 100 washes, we size each mask to account for shrinking after washing. Furthermore, some styles shrink more than others, so the sizing may be different depending on the material used.


If your mask is slightly large, please hand wash and air dry the mask. If it is moderately large, please wash the mask in hot water and dry it on “low” heat. This will shrink the mask up to 20% and should fit your face perfectly afterwards.


If you face mask is still to big after following the above steps, please send an email with your issue and a picture of your mask to our customer support at ecommerce@baileyblueclothing.com



If you face mask is too small, please send an email with your issue and a picture of your mask to our customer support at ecommerce@baileyblueclothing.com

The CDC recommends wearing a cloth face covering in public spaces. While these are not medical grade, they will help keep your community safe by helping to prevent the spread of germs.

FedEx

  • Flat rate FedEx express shipping anywhere in the country, including Alaska and Hawaii
  • Orders generally arrive within 2-4 business days after processing


Please allow 3-5 business days for packing and processing.

Your shipping confirmation email will include a tracking number and link.



If more than 10 days has passed since your order was shipped, please email us at eccomerce@baileyblueclothing.com


Please note: the date you receive a shipping confirmation notification does not count towards transit time.

If you need your order by a certain date, we recommend that you use Priority Shipping due to shipping timelines being extended from COVID-19.

We ship to all US locations.

Due to increased demand, please allow 3-5 days for us to package and ship your order.

All sales of masks are final. No returns or exchanges, due to CDC guidelines for COVID-19, we are unable to accept returns at this time.


If you have any issues with your order, please email ecommerce@baileyblueclothing.com

Please let us know within 12 hours if you would like to cancel your order, otherwise we will not be able to pull it from our shipping queue.

Please email ecommerce@baileyblueclothing.com with the correct address within 24 hours of placing your order.


We are unable to make any changes to the shipping address after the order has been shipped.

After your order has been placed, we are unable to add items to your order.


If you need to make other changes to your order, please contact ecommerce@baileyblueclothing.com within 24 hours of placing the order.

We are unable to accomedate in-person pickups at this time.

After your order has already shipped, we are unable to make any changes to your order.


If you have any other questions or concerns, please do not hesitate to reach out to our customer support team at ecommerce@baileyblueclothing.com

Yes, contact ecommerce@baileyblueclothing.com for bulk pricing discounts on orders of 50 of more. We also do custom branded masks as well!